Many iTunes users have reported that they are facing iTunes can’t verify the identity of the server s.mzstatic.com issue.

It occurs when iTunes tries to exchange data and fails. The reason behind this can be many, like your device isn’t on the correct time and date, corrupted app data, malware on your device, expired certificate, etc.

But don’t worry; I’ll aid you in fixing this s.mzstatic.com iTunes error by guiding you step by step on fixing it. Let’s begin-

Ways to fix “Itunes can`t verify the identity of the server “s.mzstatic.com”

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Clear iTune app Cache & Data

Clearing the cache and data of iTunes can prove a great solution to fix the iTunes can’t verify the identity of the server s.mzstatic.com problem.

But how can you clear the cache and data on your iOS device? Well, the steps are really simple; just follow them properly

Enter your iOS settings and then hunt for the iTunes app.

After locating it, flick on it.

Now, on the next screen, you can see “clear history and website data”.

Click on that and then confirm it by again clicking on “clear history and data.”

It’s done.

Reinstall iTune App on your Device

To fix the iTunes can’t verify the identity of the server s.mzstatic.com issue; you can also try reinstalling the iTunes application.

Here are the steps

For iPhone/ipad

  • Hold the app for a few moments and then click on “remove app.”
  • Now, flick on the delete app.
  • Now install it by moving to the app store.
  • Search for iTunes and click on install. Fill in the details asked.

For MacBook

  •  Move to the finder window.
  •  Flick on the “application” given on the left panel.
  •  Drag the iTunes on the trash icon.
  •  Right-click on the trash and empty it.
  • Now install it by moving to the app store.
  • Search for iTunes and click on install. Fill in the details asked.

Update your iTunes Application

Check whether you’re using the updated version of iTunes or not. If not, then update the application first as an outdated version can be the reason behind iTunes can’t verify the identity of the server s.mzstatic.com.

How to know if there is any update for iTunes or not?

1st method

Move to the app store and find the iTunes application by searching for it on the search bar.

Click on it and then on the update option (if given).

2nd method

Open the app store and then flick on the profile icon.

Scroll till you find iTunes and then click on it.

Tap on update if available.

Note – if you don’t find the update option in front of iTunes even after following both methods, then you’re already using the updated version.

Reboot your Device

You can also try rebooting your iOS device, and the good thing is that it won’t take much of your effort. The process is effortless

Hold the side and any of the volume buttons simultaneously.

Pull the slider to the right side and hold on till your iPhone turns off.

That’s all.

But after rebooting it, hold the side button for a few seconds to turn the device on again. You just need to press the key till the apple logo appears.

Make Sure Correct Date & Time

Accurate time and date are important for every application to work properly. So check if your device’s time and date are correct. You can turn on automatic features, as after this, your device will automatically be updated for the correct time and date.

How can you do this?

On iphone/ipad

  • Move to the settings and then to “general”.
  • Now, go to the time and date feature.
  • Set automatically.

On mac

  • More to system preferences.
  • Go to turn and date here. Flick on the padlock to unlock the changes.
  • Tick on the set date and time automatically.

Run iTune in Safe Mode – iTunes can’t Verify the Identity of the Server s.mzstatic.com

Using iTunes in safe mode can help you discover where the problem lies, whether it is in the system or plugin, etc.

How can you run it in safe mode?

Here’s how

Press the Shift+control keys simultaneously. Now, double-click on the PC.

After this, you’ll see a notification stating that iTunes is working in safe mode.

Change Certificate Trust Settings Via Keychain – iTunes can’t Verify the Identity of the Server s.mzstatic.com

Changing the trust settings of any certificate is also considered an effective method for solving the iTunes error. So try changing it. But how? Below are the steps for changing trust settings on mac

Close the iTunes app and apple store (if both are opened, then close).

Open Finder and then move to applications.

Go to utility and then open “keychain access” in the apple finder.

Choose system roots here.

Now, on the left side, flick on category and then on “certificates”.

Now, tap “+” on all the available certificates with a blue sign.

Tap on (it’s next to the trust option).

Now, tap “+” on all the available certificates with a blue sign.

Tap on (it’s next to the trust option).

Now, double-click on the certificate to open it.

Select “use system default” under the “when using this certificate” feature.

Close the certificate and enter the admin password when prompted.

The + sign will disappear. Repeat the whole process again for + signs with a blue dot.

After doing all this, close the mac keychain access.

It is said that if the user follows the above procedure without leaving any +sign with a blue dot, the error will be fixed.

Remove the Verisign Certificates

Another way is removing the VeriSign certificates from your iOS device. Want to know how you can remove it? The steps are given below

Move to applications and then to utilities.

Access the keychain access.

Find Verisign certificates.

Export them.

Remove them from “keychain access”.

That’s all.

Install Apple IST CA 2 – G1 certificate

Try installing the Apple IST CA 2 – G1 certificate on your device. There are some people whose problem is sorted after installing this, so you can also try it.

Scan for Malware

Malware has become a pretty normal thing which creates a lot of problems for users. Many users have also reported that they are facing problems like iTunes can’t verify the identity of the server s.mzstatic.com because of malware. So scan your iOS device for it first.

How can you know if there is any malware on your iOS device?

Below are some signs-

Presence of unknown apps on your device.

A lot of pop-ups appear.

A sudden drop in battery life.

The frequent crashing of apps.

Increase in data usage

Devices getting hot, etc.

How can you get rid of malware?

Well, the solutions are many, but the simplest one is downloading any antivirus app to protect your device.

Note – before downloading, check the reliability of the app.

Contact Apple Support

If you are still having problems even after trying all the solutions above, you should try contacting the Apple support team.

Apple’s customer support number is – 000 800 100 9009.

How to Fix iTunes Cannot Verify Server Identity – iTunes can’t Verify the Identity of the Server s.mzstatic.com

iTunes can’t Verify the Identity of the Server s.mzstatic.com: iTunes is a great tool for managing your iPhone and iPad data and even backing up your iOS devices. However, this Apple utility is not without its problems. Sometimes you will see errors of all kinds in this application on your machine. One of these errors occurs when the application cannot verify the identity of the server. Fortunately, this error can be resolved on your computer.

There are methods to fix iTunes cannot verify identity from server issue as described below. You can first check the reasons why the error occurs so that you can prevent the offenders. Second, you can apply the method to get rid of the problem from your computer.

Why Would This iTunes Issue Happen

This problem usually occurs after upgrading your Mac computer to the latest version of macOS. If you recently installed a security update on your Mac or upgraded your Mac to, say, El Capitan, you’ll likely see this error in your computer’s iTunes window.

This security error also sometimes appears in your web browsers. When you visit a web site, you may see an error stating that your data is at risk. This may not always be the real case. A conflict in your installed certificates can lead to this error in the iTunes application on your CPU.

The Keychain Admission app on your Mac saves and organizes your certificates. If there’s a problem with any of these certificates, or if a macOS update brought new ways to manage certificates, you’ll need to modify your certificates to make them work and not get the iTunes error on your computer.

Luckily, changing your certificates is pretty easy with the aforementioned utility and you can do it in no time. Your iTunes problem will then be gone.

How to Fix iTunes Cannot Verify Server Identity

Now that you know the source of the problem, you might be interested in how to fix iTunes cannot verify the identity of the server issue on your machine. As mentioned above, you can go to the Keychain Access app on your Mac, do a few effects with your certificates, and that would fix the above-mentioned iTunes mistake on your mechanism. Also, you can go an iTunes repair tool to fix iTunes errors.

Method 1. Use Keychain Access app – iTunes can’t Verify the Identity of the Server s.mzstatic.com

When playing with certificates, keep in mind that handling them incorrectly can damage the certificates. You need to make sure you know what you’re doing to avoid damaging your Mac’s software.

The following steps should help you resolve the server identity problem with iTunes on the Mac.

Step 1. Click on Launching pad in the Dock, search for Keychain Access and open the utility on your machine.

Step 2. Find Verisign certificates in the list. When you discovery them, right-click on them and select Exportation. This will export a duplicate of your certificates to your CPU.

Step 3. After exporting the certificates, right click on the similar certificates in Keychain Entree and select Delete. Permit your certificates to be deleted from your Mac.

Step 4. Restart your Mac for the changes to take effect.

Method 2. Try an iTunes Repair Tool – iTunes can’t Verify the Identity of the Server s.mzstatic.com

Whenever you encounter iTunes errors, AnyFix helps you with just a few clicks. It is a software that can help you with more than 200 iTunes errors, including Install/Download/Update, Connect/Backup/Restore, Sync/CDB errors and others. So if iTunes can’t verify server identity, iPhone won’t update in iTunes, iTunes can’t backup/connect iPhone, iTunes sync session can’t start, etc., just download AnyFix on his CPU. And you can track the steps below to fix iTunes errors:

Step 1. Launch AnyFix and tap on iTunes repair panel.

Step 2. Choose the type of error you are facing. Select iTunes Install/Download/Update Errors and Scan Now.

Step 3. AnyFix will detect some errors in your iTunes. Then press the Repair Now button.

Step 4. The repair process starts. When the repair procedure is complete, you will see the Repair Completed page. Just restart iTunes and check if your iTunes error message is gone.